Shipping

DELIVERY WITHIN NEW ZEALAND

Shipping is calculated at checkout. 

All standard shipping is $10.00.

Rural shipping is $18.50.  This is reflective of the rural charges which are charged by the courier companies.

For large and heavy items/orders additional shipping costs may apply. If you're unsure, email shop@bohandivy.co.nz for a quote. Otherwise, an estimate will be emailed to you when your order is processed.

At this time we cannot offer International Shipping.

All orders are processed within 2 working days after receiving your order confirmation email. You can expect your order to arrive within 5 working days of being shipped.  Delays may apply to rural addresses. 

If you do not receive your order within 5 days of being shipped please contact us.  Orders are processed and packaged during our office hours of 9-5pm, Monday to Friday.

Orders placed on weekends or public holidays will be processed the next working day. You will receive an email notification when your order has been shipped with a tracking number you can use to check your order’s status.  Please allow 48hrs for the tracking status information to become available.

It is the customers responsibility to track the movement of your order.  In the case of any delays please contact us and we will assist you the best we can.

Please ensure you include special delivery notes for your parcel if required.   Please provide a physical address where your package can be signed for to ensure safe delivery of your parcel.  We do not deliver to PO Box addresses.